Job Responsibilities: ( may perform other duties as requested not specifically addressed in this document )
• Provide excellent customer service at all times
• Follow up to customer inquiries by taking specific action in a timely manner
• Instructs, explains and provides solutions to customers regarding their products
• Provide Inside Sales and Up Sells to existing customers
• Enters data from customers into various software programs
• Appropriately communicate with customers to resolve their inquiries
• Promote and offer products and services by consulting, gathering information, and evaluating customer needs
• Thrives as a team player in a fast-paced, high-energy, change-oriented environment
• Participates in additional training courses when needed
• Performs other related duties and assignments as required and as assigned by supervisor or manager
Language: English Chinese( preferred)
Computer skills: Excel/Word/Outlook(preferred)
Job Type: Full-time