工作职责：• Greeted customers coming into the office and direct them to the appropriate contacts or services • Provided general information in person and by phone concerning tours offered and made bookings for customers • Met with clients to mediate their complaints about the tour guide and replied to their concerns • Core Competencies: Communication (oral, written, interpersonal), Critical Thinking, Problem Solving

工作职责：• Delivered weekly workshops on Resume writing and Interview preparation in order to improve public speaking • Collaborated with other volunteers in delivering workshops

工作职责：• Prepared teaching material by creating a four-week lesson plans • Kept eight students engaged by interacting with them during the three-hour lesson • Monitored student’s progress by preforming weekly quiz • Core Competencies: Communication (oral, written, interpersonal), Organization, Leadership