工作职责：• Test case development for the new features and new domains. • Do regression run weekly using MasterRun, CMD or Putty. • Analysis of the test results, open/update/close JIRAs. • Send reports, fill in the voice page or voice documents. • Record audio manually and using TTS. • Do clean-up for the spreadsheets, AV files and audio files. • Learn and use new tools to standardize some documents, like masterscript for AV files and MakeJIRATool for JIRAs. • Attend scrum meetings, make efficient communication with leads, managers, co-workers, NLU/NLPS developers. • Log hours for the JIRA tasks and on the Oracle timesheets.

工作职责：Project: Rogers TERMS (Telecom Expense Management System): a web based software application that processes and approvals invoices, performs auditing and analysis on the data, and then facilitates the payment process. • Analyze BRD (Business Requirement Documents) and TRD (Test Requirement Documents). • Design and execute detailed test cases. • Perform functional, negative, regression, system integration (SIT), acceptance (UAT), and performance testing (PT). • Participate in project meetings. • Create defect report. • Follow-up, verify and close defects. • Work with Project Team to ensure overall project quality. • Contributes towards Test estimation and scheduling process. • Identify and report project risks. • Catch logs using Putty. • Utilization and creation of SQL queries using Toad for MySQL. • Report on progress of the test process. • Ability to manage change during the test process.

工作职责：• Eyeballing on reconciliation to the inventory system and actual inventory. • Discover unsold products that are stored in the store for more than three months and report it to the manager to make manual markdown. • Discover untagged products and make new tickets for them according to a similar item with the same brand. • Discover unmatched items like different sizes for a pair of shoes and report it to the manager.

工作职责：• Worked as a team member to accurately count inventory for customers such as London Drugs, SuperStore and WalMart. • Get awarded to count some secured areas like Pharmacy. • Able to work independently in some complex environment where resources are limited. • Reconciliation with the store manager for the inventory on the report and the inventory on the shelf. • Explain and submit the report to the store manager.