2020-08-06
122次
Customer Service Agent
面议
英语流利
法语流利
申请职位
基本信息
工作性质全职
职位类别OFFICE ADMINISTRATOR
招聘人数3人
工作经验不限
工作地点2110 52e Avenue, Lachine, QC H8T 2Y3(Québec/Montréal/MTL West)
联系方式
联系人:企业设置不公开
Email:********
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联系电话:企业设置不公开
职位动态
25%
近两周该职位的简历处理率
简历处理率
2天
简历平均处理时长
昨天15:52
企业最近登录时间
职位描述
Position:Customer Service Agent
Location:Lachine, Quebec
Language: Bilingual in French and English
Working days: Monday to Friday, 9:00 AM - 5:00 PM
Weekly hours: 37.5 hours
Compensation: Competitive salary and commission plus benefits, including quarterly rewards and group insurance

Qualifications:
- Good communication skills In English and French
- Familiar with the computer, especially the Microsoft and chatting software
- Sense of responsibility
- Problem-solving
- Good team player
- Strong time management ability and multitasking

Roles & Responsibilities:
- Determines requirements by working with customers
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
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