基本信息
工作性质全职
职位类别CUSTOMER SERVICE
招聘人数若干人
工作经验0-1年
工作地点lochan@teksystems.ca（British Columbia/Vancouver）
联系方式
联系人：企业设置不公开
Email：********
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联系电话：企业设置不公开
职位动态
100%
近两周该职位的简历处理率
简历处理率0天
简历平均处理时长
今天11:11
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职位描述
Please email your resume to Natalie Chan at lochan@teksystems.ca if you're interested!
职位概览
职位名称: 加拿大皇家银行（RBC）双语银行顾问
公司网站: https://www.rbcroyalbank.com
薪资: 25 加元/小时
工作时间: 太平洋时间（PST）凌晨 4:00 至晚上 11:00 之间轮班，每班 8 小时，每周工作 5 天
开始日期: 2026 年 9 月
合同期限: 12 个月合同岗位，未来有机会续约或转为全职正式员工
培训安排: 7 至 12 周线上培训
办公模式: 混合办公。培训结束后，每周需到办公室办公一天
办公地点: 1055 West Georgia Street, Vancouver, British Columbia V6E 3P3
Canada
Job Description
• Taking 40-60 inbound calls from RBC clients through various communication channels to deliver an outstanding customer service experience, making every client interaction an exceptional one
• Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact
• Day to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc.
• Contribute to team results by supporting all colleagues to be successful in meeting client needs
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
• Educate and assist clients with using RBC digital capabilities
职位概览
职位名称: 加拿大皇家银行（RBC）双语银行顾问
公司网站: https://www.rbcroyalbank.com
薪资: 25 加元/小时
工作时间: 太平洋时间（PST）凌晨 4:00 至晚上 11:00 之间轮班，每班 8 小时，每周工作 5 天
开始日期: 2026 年 9 月
合同期限: 12 个月合同岗位，未来有机会续约或转为全职正式员工
培训安排: 7 至 12 周线上培训
办公模式: 混合办公。培训结束后，每周需到办公室办公一天
办公地点: 1055 West Georgia Street, Vancouver, British Columbia V6E 3P3
Canada
Job Description
• Taking 40-60 inbound calls from RBC clients through various communication channels to deliver an outstanding customer service experience, making every client interaction an exceptional one
• Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact
• Day to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc.
• Contribute to team results by supporting all colleagues to be successful in meeting client needs
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
• Educate and assist clients with using RBC digital capabilities
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